Hey everyone!
I’m trying to connect my Instagram account to Manychat, but it’s not working — the system just won’t let me finish the setup.
Has anyone experienced this before?
What could be the reason? I’ve already checked that:
My Instagram is a Business Account
It’s connected to a Facebook Page
I’m an admin on that Page
Still stuck! Would really appreciate any tips or steps I might be missing 🙏
Thanks in advance!
Best answer by rodrigo_silvano
Hey,
As I can see in your screenshot, the Manychat account you're trying to connect belongs to another Instagram profile.
Check this article with the step-by-step: https://help.manychat.com/hc/en-us/articles/14281189858332-How-to-manage-ownership-of-your-Manychat-account#h_01JBYBEWQPTS90QECGPH0WFZFT
Let me know if this helps 🙂
+4Hey,
As I can see in your screenshot, the Manychat account you're trying to connect belongs to another Instagram profile.
Check this article with the step-by-step: https://help.manychat.com/hc/en-us/articles/14281189858332-How-to-manage-ownership-of-your-Manychat-account#h_01JBYBEWQPTS90QECGPH0WFZFT
Let me know if this helps 🙂
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