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Hey everyone!
I’m trying to connect my Instagram account to Manychat, but it’s not working — the system just won’t let me finish the setup.

Has anyone experienced this before?
What could be the reason? I’ve already checked that:

  • My Instagram is a Business Account

  • It’s connected to a Facebook Page

  • I’m an admin on that Page

Still stuck! Would really appreciate any tips or steps I might be missing 🙏

Thanks in advance!

 

 

Hey, ​@Nastasia.Knyazeva!

As I can see in your screenshot, the Manychat account you're trying to connect belongs to another Instagram profile.


Check this article with the step-by-step: https://help.manychat.com/hc/en-us/articles/14281189858332-How-to-manage-ownership-of-your-Manychat-account#h_01JBYBEWQPTS90QECGPH0WFZFT

 

Let me know if this helps 🙂

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