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Can't find the "User follows your account" trigger

  • November 11, 2025
  • 5 replies
  • 71 views

rachael

I can't see the "User follows your account" trigger when setting up an automation. I've followed the steps the AI chatbot gave, but I still don't have the trigger.

5 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • November 11, 2025

@rachael check in Settings > Instagram, and you'll see it there:

 


rachael
  • Author
  • Up-and-Comer
  • November 11, 2025

@Gustavo Boregio thanks, but that’s not what I’m looking for. When I start a new automation and click to choose the trigger, it doesn’t have the "User follows your account" trigger. I got a template from someone who has the automation set up with it, but it doesn’t give me that option.


Gustavo Boregio
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  • Manychat Community Moderator
  • November 12, 2025

@rachael can you share a screenshot?


KAYBLE
  • Up-and-Comer
  • November 27, 2025

Same here. I want it so when someone follows me its an opening message then another message containing an AUDIO file but the template doesnt allow to switch from a link to a file. So when I goto set it up manually theres no “User follows your account” trigger to start the process off. Is there a way to do this??


ccauchi
  • Up-and-Comer
  • January 4, 2026

Same here. There is no trigger related WHEN “User follows the account” in my ManyChat.