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Question

Can't switch from monthly to annual...

  • October 7, 2026
  • 1 comment
  • 3 views

banjoben

I have 2 manychat accounts setup at different times. I’m annual on one (started it that way), but not able to switch to annual on the other. 

When I click “features and pricing” it takes me to another window but will not give me the option. Must I cancel monthly then restart it? 

 

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • October 7, 2026

​@banjoben the account you show on the screenshot is on the legacy pricing plan.

And on the legacy plans, you don’t have the option for annual payment unfortunately.

Talk to support, ask if they can switch you to the new pricing plan (they weren’t to do it a couple months ago, not sure if that changed).