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Can you use voice notes with Data collection? or what is the workaround?

  • February 3, 2026
  • 2 replies
  • 15 views
Frank V

Is there a way to have voice note for data collection? The reason I ask is because I want to be able to use the action on reply and the if contact has not responded options.

Thanks

 

    2 replies

    cata_rendon
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    • cata_rendon
    • Manychat Community Moderator
    • February 3, 2026

    Hi ​@Frank V , At the moment, voice notes aren’t supported in ManyChat’s Data Collection or Action on Reply. Those features only work with structured inputs like text, email, phone, or multiple choice — not audio.

    Best workarounds:

    • Voice + text confirmation: send the voice note for context, then ask the user to reply with a short text or keyword (YES / OK / answer). Use that reply for Action on Reply or Data Collection.

    • Voice + buttons: follow the voice note with quick replies or buttons to keep full control of the logic and fallbacks.

    • Non-responders: you can still use “If contact has not responded” based on no interaction at all.

    External speech-to-text via API is possible, but outside native ManyChat and adds complexity.

    Hope this helps!

    Catalina Rendon

    https://www.dominariai.com | www.linkedin.com/in/catalina-rendon-gamboa
    Frank V
    • Frank V
    • Author
    • Chat Surfer
    • February 4, 2026

    Thanks ​@cata_rendon, is there a reason why this can’t be built out as a manychat feature?

    Could you please give me more details on how to set this up:

    • Non-responders: you can still use “If contact has not responded” based on no interaction at all.

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