I downgraded my subscription to the free version but they were still trying to charge me. i logged in only to see the subscription amount increased from $15 to $29, i need this subscription canceled!!!
Solved
cancel subscription
Best answer by rodrigo_silvano
Hey,
I’m sorry to hear that! 😕
Please make sure that you’ve followed all the steps to cancel the subscription. Here’s an article to help you: https://help.manychat.com/hc/en-us/articles/14281418466972-How-to-cancel-your-Manychat-Pro-subscription
If you need assistance, please submit a ticket to the Manychat support team: https://help.manychat.com/hc/en-us/p/get_support_page
+4Hey,
I’m sorry to hear that! 😕
Please make sure that you’ve followed all the steps to cancel the subscription. Here’s an article to help you: https://help.manychat.com/hc/en-us/articles/14281418466972-How-to-cancel-your-Manychat-Pro-subscription
If you need assistance, please submit a ticket to the Manychat support team: https://help.manychat.com/hc/en-us/p/get_support_page
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.