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Cannot publish automation - AI modal blocking even with paid plan

  • Nov 20, 2025 11:10 PM UTC
  • 1 comment
  • 54 views
Paulo Faria

Hi, I have a paid plan with ManyChat, and I'm trying to publish an Instagram automation flow that I've created. However, every time I click the 'Publish' button, a modal appears offering to upgrade to the ManyChat AI plan ($29/month), which is blocking me from publishing. This happens repeatedly, even though I already have a paid subscription.

Questions:
1. Does my current plan limit the number of flows I can publish?
2. Is there a specific feature in this flow that requires the AI plan?
3. Is there a way to bypass this modal or contact support directly?
4. Could this be a billing/permission issue with my account?

Thank you.

Best answer by Gustavo Boregio

​@Paulo Faria if you have an AI step in the flow, then you need the extra $29/month Manychat AI add-on.

This also happens if you use the AI intention on the trigger.

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    1 reply

    Gustavo Boregio
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    • Gustavo Boregio
    • Community Moderator & Expert
    • Answer
    • Nov 21, 2025 12:19 AM UTC

    ​@Paulo Faria if you have an AI step in the flow, then you need the extra $29/month Manychat AI add-on.

    This also happens if you use the AI intention on the trigger.

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