Hey guys, I just activated my account and whenever I have someone text me via direct message on Instagram, I don’t receive anything on the Manychat platform, I also cannot seem to find the bot the page is referring to. Any suggestions?
Solved
Cannot receive instagram direct message on free trial
Best answer by rodrigo_silvano
Hey,
Go to live chat → click to see all the conversations.

If it doesn’t work, follow these instructions: https://help.manychat.com/hc/en-us/articles/14281291094428-Unable-to-connect-Instagram-to-Manychat
Let me know if this helps 🙂
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