cant Link ManyChat to IG Due to Wrong Business Portfolio

Hi, ​@ElliottPrompts, to be honest I had a similar issue, not all my Meta´s portafolio showed up  due to securtiy issues.  What I did was to get access again to all my portafolio (in Meta)  following their security steps in the Buiness Manager.

In the mean time, from Manychat side, you can just try to connect your new account using the “See More Options” botton. Try that way to see if it works. 

If nothing helps, try to get Manychat Support: Pease follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

Hi, I now have logged into the business portfolio but still just getting nowhere I need some actual help from support with this issue on what to do as I keep just going round in a loop. Can I get a real agent or support somewhere?

Please really want to just fix this!

Hi ​@ElliottPrompts , as I said you should contact Manychat support. You can try to rise a ticket:  https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11756694468892

Hi, I have raised a couple of tickets now and no one ever gets back to me??

Hi ​@ElliottPrompts  Just checking in — did you hear back from the ManyChat support team?

If not, feel free to send me your ticket number in a DM and I'll do my best to follow up with them. Just a heads-up: I'm a community moderator and a ManyChat user myself (not part of the MC team), but I do have a direct line to support and happy to help nudge things along! 😊