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cant Link ManyChat to IG Due to Wrong Business Portfolio

  • May 29, 2026
  • 1 comment
  • 4 views
ElliottPrompts

I have just attempted to setup Manychat to begin using it on my account and it has said that I need to provide access and the business portfolio is had selected is an old IG account of mine that I no longer have access to and doesn’t even exist? I tired support and they haven’t provided much help I have been going round in circles for hours across my phones, laptop and desktop no luck please can someone help me!

 

      1 reply

      cata_rendon
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      • cata_rendon
      • Community Moderator
      • May 29, 2026

      Hi, ​@ElliottPrompts, to be honest I had a similar issue, not all my Meta´s portafolio showed up  due to securtiy issues.  What I did was to get access again to all my portafolio (in Meta)  following their security steps in the Buiness Manager.

      In the mean time, from Manychat side, you can just try to connect your new account using the “See More Options” botton. Try that way to see if it works. 

      If nothing helps, try to get Manychat Support: Pease follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

       

       

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