Skip to main content
Solved

Cant upgrade to Pro due to Admin error

  • October 9, 2026
  • 2 comments
  • 10 views

AlexandraAdler

Hey everyone!
I’m having an issue trying to upgrade a client's ManyChat account to Pro. I keep getting the error 'You have insufficient rights to manage page billing. Please reach out to one of the page administrators.'

 

I am logged in as the owner/admin with full access, but the platform won't let me proceed.
Same happens if I am logged in as myself, with Admin rights.

Because the account is currently on the Free plan, I can't reach human support to resolve it. Has anyone dealt with this error and found a fix?

Thanks

*Never had a business making it so hard to give them my money lol 

Best answer by rodrigo_silvano

Hey ​@AlexandraAdler 

You can reach out to support through this link: https://help.manychat.com/hc/en-us/p/get_support_page

 

Let me know if you can submit the ticket 🙂

2 replies

rodrigo_silvano
Forum|alt.badge.img+4
  • Community Moderator
  • Answer
  • October 9, 2026

Hey ​@AlexandraAdler 

You can reach out to support through this link: https://help.manychat.com/hc/en-us/p/get_support_page

 

Let me know if you can submit the ticket 🙂


AlexandraAdler
  • Author
  • Up-and-comer
  • October 9, 2026

Thank you ​@rodrigo_silvano ,
your link was godsent - I submitted the ticket 🤗