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Question

Capture Keyword used to trigger an automation

andremoura

It would be amazing if we could capture the keyword that triggered an automation.

For example, if you have multiple keywords you can see which one was used. If we have a keyword trigger like begins with or contains (let's say the key word is MENU and someone sent MENU123. We can get and manipulate MENU123 in different ways...) we could get the whole thing and manipulate. This can open a world of opportunities for us.

    Gustavo Boregio
    Forum|alt.badge.img+6

    You have that already, use the ‘Last Text Input’ field ;)

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    bruno.ferreira
    1 person likes this
    • bruno.ferreira
      bruno.ferreira
    andremoura

    hey @Gustavo Boregio 

    I have tried to find this and I couldn't.

    Is it available for Whatsapp and Instagram?

    Gustavo Boregio
    Forum|alt.badge.img+6

    Yeap it’s available for all channels.

     

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    andremoura

    Crazy. It wasn't avaible for me.

    I had to go to Default Reply and copy a message from there, with this variable. Now it's working. 🤷🏻

    Thanks! :-)

    Gustavo Boregio
    1 person likes this
    • Gustavo Boregio
      Gustavo Boregio
    Raquel C
    Manychat Team Member
    Forum|alt.badge.img+2
    • Raquel C
    • Manychat Community Manager
    • August 1, 2024
    New→Delivered
    andremoura
    • andremoura
    • Chat Surfer
    • August 2, 2024

    @Raquel C i make it work with messages sent via DM. Is there anyway to do the same with posts/reels comments that triggered the automation?

    andremoura
    • andremoura
    • Chat Surfer
    • August 11, 2024

    @Gustavo Boregio Do you know if there's anyway to do this if what triggered from a Post comment?

    Gustavo Boregio
    Forum|alt.badge.img+6

    @andremoura no, Manychat does not the comment content.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    andremoura
    • andremoura
    • Chat Surfer
    • August 12, 2024

    :-(

    Reply


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