When messenger begins chatting with Mobot, the DMode Digital chatbot, it goes directly to AI (installed as a template). I want it to first go to the “New Mobot Flow”. I am new with Manychat, and I don’t know the difference between a flow and a template. Can you please explain.
Solved
Change default reply
Best answer by Gustavo Boregio
But you can change the Default Reply by going to Settings > [Channel - IG/Messenger/etc] > Default Reply. There you can select which automation/flow you want to use as the Default Reply.
You can also change the ‘Welcome Message’ in some channels - which is the first message the bot will send.
What channel are you working with and exactly what’s the behavior you’d like?
Hope this helps!
+6
But you can change the Default Reply by going to Settings > [Channel - IG/Messenger/etc] > Default Reply. There you can select which automation/flow you want to use as the Default Reply.
You can also change the ‘Welcome Message’ in some channels - which is the first message the bot will send.
What channel are you working with and exactly what’s the behavior you’d like?
Hope this helps!
Thank you so much for your reply
My installed templates:
My desired initial flow (seems to be correct):
I am using a hubspot landing page where my bot resides: https://46853540.hs-sites.com/dmodedigital
I would like to add more to the flow to get more user engagement. I purchased a platform with premade templates including BotBuilders Core which had a lot more fluff, but there was a lot of redundancy between the flow and the landing page as far as user input so I simplified as shown, but I would like the user experience to be more fun like with gifs and more user input. Can you give me any ideas?
+6
There are a bunch of things you can do depending on your funnel and what you’d like to achieve.
I can help you with that, either through consulting to help you get going faster or building it for you.
I’ll send you a private message so we can book some time to talk and see if we’re a fit to work together. ;)
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