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Change owner of account

  • January 4, 2026
  • 1 comment
  • 5 views
SudburyTravelTeam

I’m trying to sign up.    The msg I get is this:

The problem is, this person isn’t on our team anymore, has no access to our page (she used to, pre-covid), and doesn’t have access to the email she had (we disabled it).   I can’t find anywhere in our Meta page settings that shows a request, and in the team members, she’s not listed there.   How can I delete/scratch all of this to start over?

    1 reply

    Cyber ruda
    • Cyber ruda
    • Up-and-Comer
    • April 16, 2026

    Hi ​@SudburyTravelTeam 
    The issue is that there's a pending access request hanging in Meta's system, tied to an account that no longer has access.

    Try this:

    1. Go to Facebook.com → your Page → Page Settings
    2. Look for "Page Access" → "People with Facebook access" → check for a "Pending requests" tab
    3. If you don't see it there, go to Meta Business Suite → Settings → Pages → Pending requests
    4. Or try business.facebook.com/settings/pages in Meta Business Manager
    5. If the page isn't linked to any Business Manager, you can also try disconnecting from Manychat and reconnecting fresh - it may clear the pending state

    If none of that works, your fastest path is contacting Meta Support directly - this is on their end to clear.

    Cyberruda
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