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Change subscription account


waldemariocn

Hi everyone, I linked my subscription to one Instagram account, but I want to use the subscription on another account. Is it possible to use the remaining subscription time on another profile within the same Manychat user?

1 reply

Gustavo Boregio
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​@waldemariocn you can try to disconnect the IG account and connect to the new one by going to Settings > Instagram.

But I’m not sure that will work…

If it doesn’t, the easiest path is to just create a new account and subscribe there.

If you paid for the annual or want to move it over anyways, open a ticket with support and they’ll be able to assist you - https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

Hope this helps.