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Charged Today Despite Cancellation Intention

  • August 7, 2025
  • 1 reply
  • 14 views

KIMJAEEUN

I've been using ManyChat for a month, and I've experienced way too many DM errors.
So I was planning to cancel my subscription, but I just saw that I was charged today.
I would appreciate it if you could issue a refund.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • August 7, 2025

Hey ​@KIMJAEEUN you need to contact support for this.

Here’s the refund policy (with instructions to contact support):

https://help.manychat.com/hc/en-us/articles/14281409202076-Manychat-refund-policy