Who else is seeing this behavior on Instagram accounts?
Who else is seeing this behavior on Instagram accounts?
Me, this is crazy.. messing up my leads and any conversation
{ "object": "instagram", "entry": { "0": { "time": 1734398461939, "id": "17841461562795516", "messaging": { "0": { "sender": { "id": "1097074562049092" }, "recipient": { "id": "17841461562795516" }, "timestamp": 1734398461414, "message": { "mid": "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxNTYyNzk1NTE2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0OTIxNDA0NDM4Mzk1MTozMTk5NDAwNDUzOTU1MzQxMTc1NDY0MTEzMDk2MDk3NzkyMAZDZD", "text": "{\n \"object\": \"instagram\",\n \"entry\": {\n \"0\": {\n \"time\": 1734398461345,\n \"id\": \"17841400359072250\",\n \"messaging\": {\n \"0\": {\n \"sender\": {\n \"id\": \"960533592589158\"\n },\n \"recipient\": {\n \"id\": \"17841400359072250\"\n },\n \"timestamp\": 1734398460586,\n \"message\": {\n \"mid\": \"aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDAwMzU5MDcyMjUwOjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0OTIxNDA0NDM4Mzk1MTozMTk5NDAwNDUyNDI3MzY0MTU5Njk5NDE4MjU4NTUxNjAzMgZDZD\",\n \"text\": \"{\\n \\\"object\\\": \\\"instagram\\\",\\n \\\"entry\\\": {\\n \\\"0\\\": {\\n 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Hi, Folks!
It seems an Instagram bug. Even accounts without Manychat are facing the same problem!
Hi everyone,
I'm facing an issue with my ManyChat integration for Instagram. Whenever a customer writes to us, the system automatically sends an immediate response. Below is an example of the message data I'm receiving:
{
"object": "instagram",
"entry": {
"0": {
"time": 1734396704728,
"id": "17841424871396714",
"messaging": {
"0": {
"sender": {
"id": "5437399996347368"
},
"recipient": {
"id": "17841424871396714"
},
"timestamp": 1734396704056,
"message": {
"mid": "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDI0ODcxMzk2NzE0OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1ODkyODk4ODY3NjQ4MzYzOTozMTk5Mzk3MjEyMjAxNjE5MjI2NTMzOTE0ODMyNjQwNDA5NgZDZD",
"text": "Hols"
}
}
}
}
}
}
It’s happening on GHL too
It doesn’t seem to be a Manychat issue. I disconnected a couple IG accounts to see if it would fix but it didn’t.
Hi, Folks!
It seems an Instagram bug. Even accounts without Manychat are facing the same problem!
Thanks, I was about to disconnect everything lol
It doesn’t seem to be a Manychat issue. I disconnected a couple IG accounts to see if it would fix but it didn’t.
Exactly. This is happening to all IG accounts 🫠
It doesn’t seem to be a Manychat issue. I disconnected a couple IG accounts to see if it would fix but it didn’t.
Exactly. This is happening to all IG accounts 🫠
Well, I’m trying with a couple of others and they seem fine… Not sure if you tried with accounts that have never been connected to any service?
It doesn’t seem to be a Manychat issue. I disconnected a couple IG accounts to see if it would fix but it didn’t.
Exactly. This is happening to all IG accounts 🫠
Well, I’m trying with a couple of others and they seem fine… Not sure if you tried with accounts that have never been connected to any service?
Tested all my accounts + clients and everything is receiving this JSON payloads when any kind of interactions happens.
Maybe they're already fixing it (hope)
Hi everyone,
This issue has been solved. Thank you for your patience
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