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I have set up my account connected to my Instagram via Facebook. I’m trying to set up automations but for any of my reels or posts it says they are collaborative therefore they can’t automate comments. But they are my posts/reels from MY Instagram. Can anyone help?

Hi, @CGDrean!

 

If this Reel of yours isn't collaborative, I would recommend you to Refresh Instagram Permissions (Settings/ Instagram/ Refresh Permissions).

 

If that doesn't work, get in touch with Manychat's Support Team, opening a ticket at https://help.manychat.com/ 😉


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