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Commen Reply tool

I was just told the Comment Reply can work on Meta Ads Manager if you choose an existing post to run as an ad. Is that true?

Best answer by Fabio Gaulke

Hi, @Tylerwantscoffee!

Yes, but only in this scenario.

I also had some cases in wich it didn't work (Meta issues)… Bu it should work as expected.

+3

Hi, @Tylerwantscoffee!

Yes, but only in this scenario.

I also had some cases in wich it didn't work (Meta issues)… Bu it should work as expected.

@fabio.gaulke | @monada.ag

@Fabio Gaulke Does it work the same with Instagram?

+3

@Fabio Gaulke Does it work the same with Instagram?

Yes 😉

@fabio.gaulke | @monada.ag

@Fabio Gaulke Why doesn’t Manychat let you use comment growth tool on Ads?

@Fabio Gaulke What about stories?

+3

@Fabio Gaulke What about stories?

Can't say... never tested that. 😅

@Fabio Gaulke Why doesn’t Manychat let you use comment growth tool on Ads?

It looks like Meta handles Ads and Posts like two totally different things. Because of that, Manychat can't receive any information about comments on Ads.

The alternative is using the Instagram/Facebook Ads Trigger = https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger

@fabio.gaulke | @monada.ag

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