Hi guys, I have had a lot of success using the free version so recently upgraded to paid. My flows are being triggered successfully in comments but not in DMs or Story replies. I have remade them, tested them with different accounts, watched the videos from others Qs and still it’s not working in DMs/stories. 

I feel like it’s a facebook setting but I have been alllll over the place checking everything but there doesn’t appear to be an issue. Any help would be great. Thanks