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Connecting AI with ManyChat

  • May 14, 2026
  • 1 comment
  • 19 views

Jody123

How can I connect an agent to manychat so that I can have agent run my dms 

What is best ways you guys have got with this?

1 reply

cata_rendon
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  • Community Moderator
  • May 14, 2026

Hi ​@Jody123 great question! Here are your main options for connecting AI to ManyChat to automate your DMs:

  1. ManyChat AI Step (WA & FB) — Native ManyChat tool, easy to set up, works well for generating AI responses within a flow. https://help.manychat.com/hc/en-us/articles/14281187288860-Manychat-AI-Step
  2. ManyChat AI (IG) — Also native, more advanced and works more like an agent: you can provide context and files to customize its behavior. Great for Instagram DM automation. https://help.manychat.com/hc/en-us/articles/23096273858716-Manychat-AI-Goals
  3. ChatGPT integration — Two paths: use ManyChat's native GPT action (simple request/response), or connect via External Request for more control through the OpenAI API.
  4. Claude integration — Available in beta.
  5. External Request — The most flexible option. You can connect ManyChat to virtually any AI tool or agent via API directly, or through Make/Zapier. Tools like n8n are popular for building custom AI agents that integrate with ManyChat.

My recommendation: start with the simplest option that fits your use case — ManyChat AI Step or ManyChat AI are good starting points. They work well, but proper configuration matters.

Hope this helps!

Catalina Rendon​​​​​​