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Question

Connecting to instagram troubleshooting

  • June 22, 2026
  • 1 comment
  • 7 views

wellnesswithraman

Hi,

I am trying to connect my Instagram Business account (@wellness_with_raman).

Meta authorization completes successfully and all permissions are granted. Instagram, Facebook Page, and Business Portfolio are correctly connected.

After completing the authorization flow, ManyChat redirects me back to the "Connect Instagram" page instead of creating a channel.

Earlier I also received an "Invalid Redirect URI" error during the authorization process.

Can you check whether my Instagram account is already attached to another workspace or whether there is a stale connection preventing channel creation?

1 reply

cata_rendon
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  • Community Moderator
  • June 22, 2026

Hi ​@wellnesswithraman , welcome to Manychat!. 

One thing you can do is to try to clear cache and cookies from the browser. And then try again.

If it does not work, try to connect again your IG account throgh the “See More Options” botton. (See image below)

If after you try all the above, still does not work, just open a Manychat Support Ticket so they can help you to check what is going on: https://help.manychat.com/hc/en-us/p/get_support_page

Hope this helps!

Cata Rendon