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Connection request pending with WhatsApp connected to Manychat

  • February 26, 2025
  • 1 reply
  • 105 views
SandySoteno

I’ve been having issues since the beginning of the year with the process of connecting a WhatsApp number (which I already set up in ManyChat) to my Facebook page.

I noticed that after linking WhatsApp with ManyChat, the number wasn’t automatically connected to my page. When I tried to add it manually from the Linked Accounts section, it showed as "Connection request pending" (Screenshot attached).

Because of this, I haven’t been able to run campaigns using the WhatsApp number I have in ManyChat. I’ve been dealing with this issue since February 1st, 2025.

Has anyone else experienced this? Do you know how to fix it? 

 

Best answer by Fabio Gaulke

Hi, ​@SandySoteno!

 

Check your Meta WhatsApp Manager (https://business.facebook.com/latest/whatsapp_manager). Maybe you find more information about whats happening there.

 

Also… This article has EVERYTHING that's necessary to check for the connection with WhatsApp: https://help.manychat.com/hc/en-us/articles/14959925356572-How-to-connect-your-WhatsApp-account-to-Manychat

 

Hope this helps! 🙌

    1 reply

    Fabio Gaulke
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    • Fabio Gaulke
    • Manychat Community Moderator
    • Answer
    • March 1, 2025

    Hi, ​@SandySoteno!

     

    Check your Meta WhatsApp Manager (https://business.facebook.com/latest/whatsapp_manager). Maybe you find more information about whats happening there.

     

    Also… This article has EVERYTHING that's necessary to check for the connection with WhatsApp: https://help.manychat.com/hc/en-us/articles/14959925356572-How-to-connect-your-WhatsApp-account-to-Manychat

     

    Hope this helps! 🙌

    @fabio.gaulke | @monada.ag
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