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Contact for testing

  • October 18, 2024
  • 7 replies
  • 162 views

amyahlom334

Hi there!

I’m trying to create an external request to make.com, and there is a field “contact for testing” .Whatever I do there are no users defined… 

What should I do?

 

 

Best answer by Fabio Gaulke

Hi, @amyahlom334!

 

Try typing a contact name. It should than display a list of contacts to select:

 

7 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • Answer
  • October 21, 2024

Hi, @amyahlom334!

 

Try typing a contact name. It should than display a list of contacts to select:

 


hade.ai
  • Up-and-Comer
  • October 31, 2025

Hello,

I’m stuck on the same step. I tried using what you said but no contact is showing up, after anything I try to put in. 

@Fabio Gaulke 


Fabio Gaulke
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  • Manychat Community Moderator
  • October 31, 2025

Hello,

I’m stuck on the same step. I tried using what you said but no contact is showing up, after anything I try to put in. 

@Fabio Gaulke 

That's odd… Try cleaning your browser's cache (at least for manychat.com) and try again.

 

PS: You have to type 3 or 4 characters in the textbox before the contact selection shows up.


hade.ai
  • Up-and-Comer
  • October 31, 2025

Hello,

I’m stuck on the same step. I tried using what you said but no contact is showing up, after anything I try to put in. 

@Fabio Gaulke 

That's odd… Try cleaning your browser's cache (at least for manychat.com) and try again.

 

PS: You have to type 3 or 4 characters in the textbox before the contact selection shows up.

 

Hello,

I just posted a post about this. I tried typing the characters but nothing


Fabio Gaulke
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  • Manychat Community Moderator
  • October 31, 2025

Hello,

I just posted a post about this. I tried typing the characters but nothing

 

In that case, better seek help from Manychat's support team: How to get support from Manychat – Manychat Help

 


hade.ai
  • Up-and-Comer
  • October 31, 2025

Hello,

I just posted a post about this. I tried typing the characters but nothing

 

In that case, better seek help from Manychat's support team: How to get support from Manychat – Manychat Help

 

I solved the issue, actually the Instagram user did not not have any named inputted on the profile, only username and the Manychat search bar was not finding it. leaving this here in case somebody else goes through this. the AI chatbot helped me figure it out. 


Fabio Gaulke
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  • Manychat Community Moderator
  • October 31, 2025

I solved the issue, actually the Instagram user did not not have any named inputted on the profile, only username and the Manychat search bar was not finding it. leaving this here in case somebody else goes through this. the AI chatbot helped me figure it out. 

 

AHA!!

Good to know!