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Hi, when I search for a contact (a test ig account I set up and use often for testing automations) in “contact for testing” I cannot find it. Even though the contact is in my manychat contacts and has gone through this flow. Does anyone know why that would happen and how I can find it so I can test this step?

@joshterryplays type the first 3-4 letters of your name and it should show.


@joshterryplays type the first 3-4 letters of your name and it should show.

I did, sorry, that’s the problem. I’m in manychat contacts. I’ve run through the flow. But when I type my name in it doesn’t appear.


@joshterryplays that’s odd. I suggest you create a short loom and send it to support. Not sure what may be going on here.


@joshterryplays that’s odd. I suggest you create a short loom and send it to support. Not sure what may be going on here.

How can I change contact for testing to another contact? Now there is my old tg account that I can’t access. I need to change it in input manually every time I want to test event(((


@Champ try deleting the contact you can’t access from the audience, then run a Preview again when logged into Manychat.

If you’re lucky, it’ll associate your new user to your admin account.


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