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Question

Contacts by word

  • August 18, 2026
  • 1 comment
  • 11 views

PassionatelyMel

Hello All,

I have several Automations set up to reply once someone drops a word. I wanted to download these contacts tagging them by the word they dropped in order to market to their likes. 

When I go to contacts though it’s separated by who click on a link or widget not by the word they dropped. How do I determine who dropped what and download that group together. Or is there a better way to do it?  For now I downloaded the contacts per Widget Date and time.

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • August 19, 2026

@PassionatelyMel the easiest way is to export the information to a Google Sheet. Here’s the how-to:

https://help.manychat.com/hc/en-us/articles/14281439451036-How-to-export-contacts-data

Hope this helps!