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Question

Contacts won't automatically delete?

  • January 20, 2026
  • 3 replies
  • 19 views

poorfish

Hey everyone!

I’m running into a weird issue with my automations. I’ve set “Delete Contact” as the final step (both as the next step and as an additional action) in all my flows, but it seems like the contacts aren’t actually getting deleted. It’s so annoying having to go in and delete them manually every time. 😫 Has anyone else run into this or know what I might be missing?

Any tips or workarounds would be super appreciated! Thanks in advance! 🙏

3 replies

cata_rendon
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  • Manychat Community Moderator
  • January 20, 2026

Hi ​@poorfish you can also set up a Rule with the criteria that fits you. 


poorfish
  • Author
  • Up-and-Comer
  • January 20, 2026

thank you! how do i set up this rule?


cata_rendon
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  • Manychat Community Moderator
  • January 21, 2026

thank you! how do i set up this rule?

Inside the Automation Menu → Rules

you can find a guide on how to set it up Rules in here: https://help.manychat.com/hc/en-us/articles/14281170185628-How-to-set-custom-rules-with-Triggers-Conditions-and-Actions