Hey, I'm trying to trigger an action when a conversation is closed, but I'm not succeeding. Do you have any idea how this can be done? The trigger should activate when the conversation is closed.
Solved
conversation is closed
Best answer by Gustavo Boregio
What I’ve done in the past is instruct the live chat operators to either send a flow or tag the person when they want to close the conversation, and then do any automations on that trigger.
+6
What I’ve done in the past is instruct the live chat operators to either send a flow or tag the person when they want to close the conversation, and then do any automations on that trigger.
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