Hello! I set up a conversation starter but i don’t see it in direct messages from another account. menu also don’t work. I don’t see any of those
Solved
Conversation starter won't appear
Best answer by rodrigo_silvano
Hey,
Conversation starters only appear to new contacts that never have spoken to you before, or they deleted the conversation between accounts.
Regarding the Menu, please follow these steps and let us know if it worked: https://help.manychat.com/hc/en-us/articles/14281211388444-Main-Menu-on-Facebook-and-Instagram#h_01JH7W21RMEPFARD76HSB42EA2
+4Hey,
Conversation starters only appear to new contacts that never have spoken to you before, or they deleted the conversation between accounts.
Regarding the Menu, please follow these steps and let us know if it worked: https://help.manychat.com/hc/en-us/articles/14281211388444-Main-Menu-on-Facebook-and-Instagram#h_01JH7W21RMEPFARD76HSB42EA2
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