Skip to main content
Question

Credit line access removed

  • May 7, 2026
  • 1 comment
  • 11 views

OneOak

i need help from some human in manychat to help me remove this… is driving me crazy not being able to use my business tools correctly….

 

credit line, access removed.

 

apparently is making my whatsapp locked with you guys until this is removed...

1 reply

Fabio Gaulke
Forum|alt.badge.img+3
  • Community Moderator
  • May 11, 2026

Hi, ​@OneOak!

 

First you have to remove your WhatsApp account from Manychat: https://help.manychat.com/hc/en-us/articles/14281346866460-How-to-remove-WhatsApp-integration-from-Manychat

As you already mentioned, it seems that this is done.

 

Next step: Go to https://business.facebook.com/latest/whatsapp_manager/phone_numbers, select the correct Business Portfolio and WABA (WhatsApp Business Account) and you will be able to remove the phone number from it.

 

Now, just use your number to connect it to another platform/ account.

 

Hope this helps!!