It is possible to customize the “Say Hi to new customer” automation?
Example no button, or select it in a blank automation.
Thanks
Solved
Custom Say Hi to new customer
Best answer by rodrigo_silvano
Hey
Yes, it is possible! 🙌🏼
You need to disable the “an opening DM” and use “a DM with a link”.
You can set that message without a link/button 😎
Note that using this automation this way, you can’t continue the conversation through Manychat because the message without a button doesn’t open the 24-hour window.
Regarding your second question, you can build your automation on the flow builder. Just click on the 3 dots (top right corner) and select “Switch to Flow Builder”.
Let me know if you have further questions 🙂
+4Hey
Yes, it is possible! 🙌🏼
You need to disable the “an opening DM” and use “a DM with a link”.
You can set that message without a link/button 😎
Note that using this automation this way, you can’t continue the conversation through Manychat because the message without a button doesn’t open the 24-hour window.
Regarding your second question, you can build your automation on the flow builder. Just click on the 3 dots (top right corner) and select “Switch to Flow Builder”.
Let me know if you have further questions 🙂
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