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Question

Data Privacy of customers

  • December 4, 2025
  • 1 reply
  • 7 views

Umberto
Good morning,We've been using Manychat service for a short time, and since we processdata from multinational companies, we'd like to receive some additional reassurance regarding data processing and storage, beyond what's already statedon the public privacy policy page at https://manychat.com/legal/privacy.How is the data stored in your cloud?1. Is it encrypted at rest?2. Is it anonymized?Thank you for your feedback.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • December 4, 2025

Hey ​@Umberto I suggest you reach out to support to see if they can provide any more specific information and answer your questions.

Here are the support options you have: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

Hope this helps!