I automated a Comment/Reply/DM for my ebook months ago for all posts. The Keyword was “VIBE” but it would send replies randomly to people who didn’t comment the keyword. I ended up having to delete the automation because it began replying back to EVERY SINGLE COMMENT. The setting was set to “message a keyword” and not “message all” so I’m not sure why that happened. And even with the deleted automation, my followers are STILL getting replies and DM’s. I’ve refreshed my permissions, the only thing I can think to do is delete my ManyChat altogether and start over. But that would delete everything I’ve automated too. Ugh, please help. ALSO WHY IS THER NO CUSTOMER SERVICE ON MANYCHAT!?! I need to talk to a person.
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