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Question

Deleting Contacts Constantly

  • September 20, 2026
  • 4 comments
  • 40 views

Spirit

It would be great if there was an auto-delete feature for contacts. I don't need any contacts in Manychat, I use it for the autoresponder and yet I get charged based on contact number, and I only need exactly zero contacts.  I have to log in every few days to delete all my contacts in order to stay under 3,000 contacts and that is a real hassle.  Is there any way to work around this?

4 replies

SumGenius
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  • Smooth talker
  • September 21, 2026

There is an auto-delete, it just isn't obvious. Build a flow with a Contact Event trigger, pick the Date/Time Received option, set the field to Subscribed, and set how many days after subscribing the contact should be removed. Then add the Delete Contact action. That runs on its own and saves you logging in every few days.

One thing to know before you rely on it: deleting doesn't free up Active Contact slots inside the current billing month. Anyone who was active during the cycle counts for that whole cycle even after you delete them. So the auto-delete keeps next month's count down, it won't pull you back under the limit today.


rodrigo_silvano
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  • Community Moderator
  • September 21, 2026

Hey ​@Spirit 

 

You can build an automation similar to this one:

 


MarcosMascarenhas

Hey ​@Spirit 

 

You can build an automation similar to this one:

 

Hey ​@rodrigo_silvano, this way it will delete even active (engaging) customers. I would recomend to wait a longer period, then verify it it is recently active, then deleting it. 

 

Best regards,

Marcos


rodrigo_silvano
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  • Community Moderator
  • September 21, 2026

Hey ​@MarcosMascarenhas 


Your point is valid, however ​@Spirit said that they only use Manychat as an auto-responder, so 23h in this scenario is ok.