I receive errors when trying to send out messages using the Manychat Make modules for “Send text” and “Send message”
Could someone shed some light on what they intended for? I am planning to collect leads via Instagram and Telegram and to then send out Texts/Messages via the according channel where the contact came from. However the errors claim there was no prior contact and no message can be sent and also mentions message Tags:
[400] Content can’t be sent to the subscriber without a message tag. Subscriber’s last interaction was over 70h ago (more than 24 hours ago)
When adding a Tag I receive:
[400] Validation error: Message tags are no longer supported for Facebook Messenger.
This leads me to believe that those modules are supposed to be used for Facebook Messenger and not Telegram and Instagram. Is that correct?
I assumed you can use the modules “send text/message” for any of the channels and that the subscriber ID would carry the attached channel so that Manychat know via which channel to send the message. Is this wrong and will Manychat always try to send out via Facebook in that case?
Interestingly if I only apply a Tag and then use an automation within Manychat to send out a message the Telegram and Instagram message arrives as expected.
I would highly appreciate any hint on this issue.