Detect origin of a trigger

Hi ​@j.sandra  this is a bit tricky. If you have multiple organic posts using the same keyword, you won’t be able to reliably identify which post the comment came from.

The best alternative is to use a different keyword for each post and set up a small “pre-flow” that captures the keyword before sending the user to your main flow. This way, the keyword itself becomes your source tracker.

Also, keep your keywords specific and avoid overlaps so each one is clearly tied to a single post.

Then, you can store that keyword in the user profile (using tags or custom user fields) to track the lead’s journey.

Hope this helps!

Catalina Rendon

Thanks, but not my case, cause I set trigger for comments on all posts, so I need to detect origin of the comment.

Very strange ManyChat missing this info, Meta sends on trigger.

It’s so distressful have no origin from trigger, it’s important for insights.