Detect origin of a trigger

Hi ​@j.sandra  this is a bit tricky. If you have multiple organic posts using the same keyword, you won’t be able to reliably identify which post the comment came from.

The best alternative is to use a different keyword for each post and set up a small “pre-flow” that captures the keyword before sending the user to your main flow. This way, the keyword itself becomes your source tracker.

Also, keep your keywords specific and avoid overlaps so each one is clearly tied to a single post.

Then, you can store that keyword in the user profile (using tags or custom user fields) to track the lead’s journey.

Hope this helps!

Catalina Rendon

Thanks, but not my case, cause I set trigger for comments on all posts, so I need to detect origin of the comment.

Very strange ManyChat missing this info, Meta sends on trigger.

It’s so distressful have no origin from trigger, it’s important for insights.

ManyChat does not seem to show the exact post ID or post title inside the flow.

The simple fix is to make a separate automation for each post, or set a tag/custom field at the start so you know which post triggered it.

So short answer: there is no built-in direct post origin field, so you need to label it yourself.

I understand your frustration, that is why my advice is to use a different trigger “key word” for each post and then use a pre flow to tag or register in a CUF the source of the lead.

Hope this helps!

Catalina Rendon

Ok, I hope this can help you, you need to create a separate Automation with the Trigger you use and also you can set a Field for example Origin with the value you want set for origin, this automation Call the main Automation you use, you can make several Small Trigger Automation who calls and setup the Field to control where it comes the trigger, this small triggers you need to create one for each source you need to identify, depending where you are using it.

Ok, I hope this can help you, you need to create a separate Automation with the Trigger you use and also you can set a Field for example Origin with the value you want set for origin, this automation Call the main Automation you use, you can make several Small Trigger Automation who calls and setup the Field to control where it comes the trigger, this small triggers you need to create one for each source you need to identify, depending where you are using it.

 

Very good example ​@AlexEscobar