Hi Guys, i reinstalled my Pro subscription to send out some new Auto DM’s, i can see the money has been taken from my account, but the automation is not working! I know I’ve set it up correctly as we have done these plenty of times.. but its not working. Please help asap. Is there a lag on upgrading subscription to be using it?
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Hey,
Did you refresh your permissions after the upgrade?
Here’s how to do it: https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions
If you did, try to clean the cookies and cache from your browser and see if it works.
And if all of this doesn’t work, please follow these steps: https://help.manychat.com/hc/en-us/articles/14281479971996-General-automation-troubleshooting
Let me know if this helps 
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