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DM to new followers delay time options unavailable

  • February 2, 2026
  • 3 replies
  • 28 views

brianajohnson

Excited to try the DM to new followers automation with my Pro account but my delay time options are only 5 minutes and 10 minutes which seem too long for my preference.  In the step by step guide as well as YouTube videos I have seen that there are several other options available - no delay, 30 seconds, 1 minute.  How do I gain access to those options?  Thank you


 

Best answer by rodrigo_silvano

Hey, ​@brianajohnson 

As mentioned by ​@cata_rendon, at the moment the only options available are 5 and ten minutes. Due to Meta, the other options were eliminated entirely for everyone.

At the beginning, everyone could set a delay for 1 min, 30 seconds or no delay at all, but now, no one can 😕

This help article is not up to date and Manychat will update it shortly: https://help.manychat.com/hc/en-us/articles/23096654243740-Follow-to-DM-on-Instagram-Say-Hi-to-New-Followers#h_01K8637ECYQWF9KF36PMQGN3C4


Let me know if you have further questions! 🙂

3 replies

cata_rendon
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • February 2, 2026

Hi ​@brianajohnson , I think you cannot, it seems this a new set up that helps prevent Accounts being blocked due to spam issues.

 


rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • Answer
  • February 2, 2026

Hey, ​@brianajohnson 

As mentioned by ​@cata_rendon, at the moment the only options available are 5 and ten minutes. Due to Meta, the other options were eliminated entirely for everyone.

At the beginning, everyone could set a delay for 1 min, 30 seconds or no delay at all, but now, no one can 😕

This help article is not up to date and Manychat will update it shortly: https://help.manychat.com/hc/en-us/articles/23096654243740-Follow-to-DM-on-Instagram-Say-Hi-to-New-Followers#h_01K8637ECYQWF9KF36PMQGN3C4


Let me know if you have further questions! 🙂


brianajohnson
  • Author
  • Up-and-Comer
  • February 2, 2026

thank you ​@cata_rendon  and ​@rodrigo_silvano  for the reply.  I would have been spinning my wheels trying to figure it out.