DM to New Followers in IG Not Working

Hi, ​@patriciopawel!

That’s a super new feature and some accounts are having some bugs.

But, before opening a ticket to the support team, did you test it without the wait node right after the trigger?

I would test it. And if it still doesn’t work, open a ticket. The support team will be able to investigate it further: How to get support from Manychat – Manychat Help

Hope this helps!

Hi Fabio, thanks for the reply. Yes, actually it hadn’t a wait node before, and the automation was totally simple: just the trigger and then some text. Wasn’t working neither.

I had some hope… 😅😂

Now the only option left is to contact the support team.

Wish you luck!