Greetings! Within the last 24 hours, DMs aren’t being sent by ManyChat and it has been working just fine. Any bug I should know about?
Question
DMs not being sent
+3Hi,
Try refreshing Instagram's permissions (Settings/ Instagram/ Refresh Permissions). If this doesn't work, open a ticket at https://help.manychat.com/
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.