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I am already using the  s1._domainkey and s2 record names in my DNS for a different tool. Now i can not authenticate Manyachat. Is there any solution ???

Hey, ​@cxmplex 

If the host names are different, you can connect as many CNAME records as you need, so it should work. Alternatively, a possible workaround is to create a subdomain and set it up.


Hey, somehow its actaully the same hostname that we are using for klaviyo. So what would be the solution here ?


I also can not use a subdomain in manychat, as it does not let me.


I also can not use a subdomain in manychat, as it does not let me.

Hey, ​@cxmplex 

That’s odd…
I have set my subdomain on Manychat without any problems and, unfortunately, this is the only workaround that I know. 😕


Hey,
how did you set this up ?
Can you give me an example on how to set this up ?
Thanks


@cxmplex 
On your domain name registrar, you have to create a subdomain. Then, create an email for your subdomain.

After that, you can associate it on Manychat.


Hey, 
thanks, where can i even find domain settings ?? I can only navigate there threw email settings ? 


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