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Question

Do Keyword Automations work on paid ads comments?

  • December 11, 2025
  • 1 reply
  • 12 views

organic_beeoch

Will keyword automations work the same if a customer comments the keyword from a paid ad or does it have to be an organic post or story?

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • December 12, 2025

Hi, ​@organic_beeoch!

 

This only works if the Ad is something you already posted on your feed. Those called “Dark Ads” (wich doesn’t appear on your feed) doesn’t work with Comment Triggers.

 

BUT… you could use the IG/FB Ads Trigger for that. Here you find how to implement it: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger

 

Hope this helps! 🙌