Hi there,
Quick question please:
Is there a Manychat package whereby chats are automatically emailed to me every time a customer interacts with my AI chatbot?
If so, what package is this please?
Thank you,
Scott
Hi there,
Quick question please:
Is there a Manychat package whereby chats are automatically emailed to me every time a customer interacts with my AI chatbot?
If so, what package is this please?
Thank you,
Scott
Hello
There isn't a native feature for this, but it's entirely possible to create a step that does exactly what you're looking for.
If you're using ManyChat's AI, you can try adding an extra task within the AI step to save a summary of the conversation in a custom field.
Of course, some testing will be needed — it's unlikely you'll be able to save the entire conversation, but I believe a summary is feasible.
After completing the AI step, you can add an email block to send the saved summary to yourself.
Thanks Rogerio!
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