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Does Manychat/Meta charge for WhatsApp messages that didn't get sent?

  • April 17, 2025
  • 1 reply
  • 19 views

pynchon

Hello! If I send a WhatsApp message to a contact that appeared to have a valid phone number, but that turns out to not be true, is the message I sent charged as usual? 

A few of my contacts had invalid phone numbers (that passed as valid), but the message wasn’t sent or didn’t have arrive to their phones, so I’m wondering if I’m paying regardless.

Thank you!

Best answer by rogerioaraujo

Hello ​@pynchon ,
You are only charged for messages that are successfully delivered. If the number is incorrect, an error will appear, the message will not be delivered, and therefore you will not be charged.

1 reply

rogerioaraujo
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  • Flow Scholar
  • 495 replies
  • Answer
  • April 18, 2025

Hello ​@pynchon ,
You are only charged for messages that are successfully delivered. If the number is incorrect, an error will appear, the message will not be delivered, and therefore you will not be charged.