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Hi! We have multiple influencers on IG that make posts with our products and then add us as collaborators. I want to reply and send DMs to comments on those posts. Can someone give me a definitive answer on if manychat works with collab posts and can do this? To be clear we are the collaborator, not the original poster. Thanks!

Hi ​@drussell ,
Collaborative posts can only be used if you are the original author. I'm sharing below the ManyChat help article on this topic.

https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JMDBX62TDGP5YPYE2RPMFK

 


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