Hi! We have multiple influencers on IG that make posts with our products and then add us as collaborators. I want to reply and send DMs to comments on those posts. Can someone give me a definitive answer on if manychat works with collab posts and can do this? To be clear we are the collaborator, not the original poster. Thanks!
Solved
Does ManyChat Work with Collaborative Posts?
Best answer by Cansu
Hi everyone! Want to share a quick update here that a keyword posted on either of the profiles will now trigger the automation 🤝
+1Hi
Collaborative posts can only be used if you are the original author. I'm sharing below the ManyChat help article on this topic.
https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JMDBX62TDGP5YPYE2RPMFK
+2Hi everyone! Want to share a quick update here that a keyword posted on either of the profiles will now trigger the automation 🤝
Hi everyone! Want to share a quick update here that a keyword posted on either of the profiles will now trigger the automation 🤝
Hey Cansu! Does this also include if you aren’t the originator of the post? Because I tested it not being the primary person who post and it didn’t automate any dms.
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