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Does WhatsApp Coexistence preserve existing group chats?

  • Nov 12, 2026 3:27 PM UTC
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Anna Khmyz

Does WhatsApp Coexistence preserve existing group chats?

Hello!

We have an existing WhatsApp Business account with multiple group chats for parents at our sports school.

We want to connect this number to ManyChat using WhatsApp Coexistence.

Will all existing WhatsApp groups remain available in the WhatsApp Business app after connecting?

Will admins still be able to send and receive messages in these groups as usual?

Has anyone tested this with an existing WhatsApp Business number?

Thank you!

Best answer by cata_rendon

Hi ​@Anna Khmyz  yes, Meta’s docs say group chats stay the same in the WhatsApp Business app after connecting with Coexistence, so admins can keep using them as usual. The only thing is that groups don’t sync to the API 🙄,  so I guess Manychat won’t see or automate anything in the groups, only the 1:1 chats.

https://developers.facebook.com/documentation/business-messaging/whatsapp/embedded-signup/onboarding-business-app-users

Hope this helps!

Cata Rendón

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    cata_rendon
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    • cata_rendon
    • Community Moderator
    • Answer
    • Nov 12, 2026 5:38 PM UTC

    Hi ​@Anna Khmyz  yes, Meta’s docs say group chats stay the same in the WhatsApp Business app after connecting with Coexistence, so admins can keep using them as usual. The only thing is that groups don’t sync to the API 🙄,  so I guess Manychat won’t see or automate anything in the groups, only the 1:1 chats.

    https://developers.facebook.com/documentation/business-messaging/whatsapp/embedded-signup/onboarding-business-app-users

    Hope this helps!

    Cata Rendón

    https://www.dominariai.com | https://www.linkedin.com/company/dominariai
    Anna Khmyz
    • Anna Khmyz
    • Author
    • Up-and-comer
    • Nov 12, 2026 7:22 PM UTC

    спасибо большое

    cata_rendon
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    • cata_rendon
    • Community Moderator
    • Nov 12, 2026 7:42 PM UTC

    спасибо большое

    You’re welcome ​@Anna Khmyz  Good luck with the setup 🙂

    https://www.dominariai.com | https://www.linkedin.com/company/dominariai
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