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Question

duplicate to other profile fail

  • November 13, 2025
  • 1 reply
  • 8 views

Teun

Hi everyone,

I’m trying to copy a WhatsApp automation/flow from one ManyChat account to another, but I keep getting the error:

“Something Went Wrong!
Copying Failed.” (See screenshots)

This happens right after I select the target account and map all the custom user fields. Screenshots here show the error and the mapping screen.

I’ve already checked the following:

  • Both accounts have WhatsApp connected

  • Both accounts are PRO

  • All required custom user fields exist on both accounts

  •  

Has anyone experienced this before?

Any help or tips would be really appreciated!

Thanks!

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • November 13, 2025

@Teun I haven’t seen this issue on my accounts, but you can try using templates:

https://help.manychat.com/hc/en-us/articles/14281298359964-How-to-create-Templates

From my experience, templates are much more reliable when moving things around from one account to another.