I have problem.
In this section on Facebook:
App Settings
Handover Protocol
Manage the features that each app has access to or can control.
I have this message: During migration to conversation routing, the handover protocol is disabled.
How to solve this please?
Thank you
Hey
For Manychat to work correctly, Manychat has to be set as ‘Primary’ in the handover protocol settings.
Check this article for more information:
https://help.manychat.com/hc/en-us/articles/14281188830748-Handover-Protocol
Hey
For Manychat to work correctly, Manychat has to be set as ‘Primary’ in the handover protocol settings.
Check this article for more information:
https://help.manychat.com/hc/en-us/articles/14281188830748-Handover-Protocol
but my manychat could not set as primary, it is unknown. could i change it?
Which support? I could not find the any chat. Just saw this community. Sorry I am a begginner in manychat. Also my fb handover same as him and this role is unknown. Pls kindly help me
https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
You have instructions there on how to open a ticket ;)
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