Subject: Unable to verify email address and receive confirmation code
Hello,
I am having trouble verifying my email address (diazrobin1970@gmail.com) for my Manychat account. I am not receiving the confirmation code in my inbox or spam folder.
When I try to use the "Resend code" option, I receive an error message that says "Email is already in use by another user" (as shown in the attached screenshot).
I am currently locked out of my account and cannot proceed. Could you please investigate this issue and help me regain access to my account?
Thank you,
EMAIL VERIFICATIONS
+4Hey, ā
Iām sorry to hear that you can use you account due to not receiving the verification code.
To be able to help you I suggest you to contact the Manychat support team and they will happy to assist you further š
Please, follow this link:Ā https://help.manychat.com/hc/en-us/p/get_support_page
Note: In the future, do not share your personal info (as your email) publicly for your own safety.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.