Hey, this is the first time Im using Manychat. I tried to connect my Instagram account but the screen gets fully black with an error text “400 session invalid”. I tried to connect my instagram account both from a PC and mobile but I still get the same error.
Does anyone know how to solve it?
+6
If after that you still have issues, I suggest you contact support.
https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
Did you find a solution here? I am stuck in an endless loop trying to get this connected.
I also have the same problem
I have tried everythink and it doesnt work
+4Hey,
Here’s a help article with a step-by-step to understand what could be causing this: https://help.manychat.com/hc/en-us/articles/14281291094428-Unable-to-connect-Instagram-to-Manychat#h_01J3510K09DFP141D5NYZJ5ZQT
Let me know if this helps 🙂
Hi,
thank you for your reply. Unfortunately, it didn’t help – I’m still experiencing the same issue.
By the way, this is the only thing I can see in my Manychat account (see the screenshot).
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