Hey, ​@Arnaut Theo!

Check if your Channel has an active Default Reply:

You can remove or change it there.

There could also be other tool sending it, in case you use/ test something similar to Manychat.

Hey, ​@Arnaut Theo!

 

Check if your Channel has an active Default Reply:

You can remove or change it there.

 

There could also be other tool sending it, in case you use/ test something similar to Manychat.

It didn’t work

Did you use any other automation tool before or in parallel with Manychat?

You could test it disabling the channel in Manychat and testing if this message is still being sent.

If it stops, it's probably another automation tool.

But I'd also suggest opening a support ticket: How to get support from Manychat – Manychat Help

Manychat's team will be able to investigate it further.