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Error: "Message is failed to send, please contact Manychat Support" when sending WhatsApp Template

  • April 24, 2026
  • 0 comments
  • 3 views

JuanVega

Hi everyone, I need help with an error I'm getting when trying to send a WhatsApp Message Template.

Every time I try to send a template, I get the red alert: "Message is failed to send, please contact Manychat Support".

What I've checked so far:

  • Template Status: It is already approved by Meta.

  • Balance: I have a positive balance.

  • Opt-in: The contacts are

     subscribed.

  • Refresh: I already tried refreshing permissions in Settings.

Also I tried to send it from “broadcast” and it does not go through